Breach communications, ready before the breach
Holding statements, reporter response and board messaging for the first 72 hours.
Could we talk this week?+1.425.691.8757The problem
When a security issue breaks, technical facts change quickly while reporters, customers and directors want clear answers. Without an agreed voice and decision path, every early response can create more confusion or expose the team to avoidable risk.
What I do
- Holding statements
- Reporter response
- Board and executive messaging
- Incident communications planning
Relevant experience
Former member of the Trustworthy Computing team at Microsoft, with HealthVault-related communications experience. Source
Forbes Councils identifies Alan Wallace as iAgency co-founder and CEO and as Afilias' director of corporate communications. Source
How an engagement works
We shape the first 72 hours: establish the facts and approval path, draft the holding statement, prepare reporter and stakeholder responses, and align board and executive messaging with the technical and legal teams. I do not provide legal advice or promise coverage, removal or clearance.
The first 30 days
- Map your incident team, approval chain and escalation contacts.
- Build a fact sheet, message house and holding-statement template from your real risks.
- Run a tabletop rehearsal for the first reporter inquiry, board update and customer question.
Questions
Do you replace our incident-response or legal team?
No. I work alongside the technical, security, legal and executive teams to turn confirmed facts and approved decisions into clear communications.
Can you write a statement before we know everything?
Yes. I can prepare a disciplined holding statement that says what is known, what is being investigated and when the next update will come, without guessing at facts.
What does the first 72 hours cover?
The work covers the initial fact pattern, approval path, holding statement, reporter response, stakeholder updates and board or executive messaging as the situation develops.
Can you guarantee an article will be removed or corrected?
No. I can help assess the record, prepare an accurate response and make a professional request where appropriate, but the publisher controls its editorial decision.